Here's a summary of how we handle your data. Tap any section to see details.
Name, email, phone number (for your account)
Vehicle info (make, model, plate number)
Charging session data (kWh, duration, cost)
Payment transaction records (via Hubtel/Paystack)
Location data (only when finding stations, never in background)
Process your charging sessions and payments
Show nearby stations and charger availability
Calculate and award loyalty points
Send notifications about your sessions and promos
Improve app performance and fix issues
Hubtel for payment processing
Powerfill for charger management (OCPP)
No data is sold to advertisers. Ever.
We may share anonymized data for research
Access all your personal data anytime
Request correction of inaccurate data
Request deletion of your account and all data
Opt out of promotional notifications
Export your charging history
All data encrypted in transit (TLS) and at rest
Hosted on Supabase with row-level security
Regular security audits
Biometric authentication option for app access
We use minimal analytics to improve the app
No third-party ad trackers
You can opt out in Settings
Here's a summary of the rules. Tap any section to see details.
You must be 18+ to create an account
One account per person
You are responsible for keeping your login secure
We can suspend accounts that violate these terms
Email verification required for account creation
Pricing: Member GHS 6.50/kWh, Guest GHS 8.50/kWh
Idle fee: GHS 0.50/min after charge completes
Minimum charge amount: GHS 5.00
We reserve the right to adjust pricing with 7 days notice
Charging sessions may be interrupted for safety reasons
All payments via Hubtel mobile money (MTN MoMo, Telecel Cash, AirtelTigo Money)
Wallet credits are non-refundable but transferable to charging
Round-up donations to Nehemiah Project are voluntary
Refunds for overcharges processed within 48 hours
Disputed charges must be reported within 7 days
Earn 10 pts per GHS 1 spent
Redeem at 100 pts = GHS 1
Points expire after 12 months of account inactivity
Free charge after 10 completed sessions (min GHS 80 each)
Nehemiah Energy reserves the right to modify the program
Do not damage, tamper with, or misuse charging equipment
Do not leave your vehicle plugged in after charging completes
Do not share your account credentials
Do not attempt to exploit the loyalty program
Report equipment issues via the app or call +233 24 594 7843
Nehemiah Energy is not liable for vehicle damage during charging
Use our services at your own risk
We provide the service "as is" without warranties
Maximum liability limited to fees paid in the last 12 months
Force majeure events exempt us from service obligations